Your First Session
Your first session can take anywhere between 50 - 80 minutes. During this session, you and your clinician will discuss your presenting concerns (i.e., why you have reached out for counselling services), your background (e.g., family, medical, social, etc.), gain a general understanding of what you seek from counselling, and identify how our services might support your process. You and your clinician will decide on how frequently you will meet (e.g., once or twice a week at 50 or 80 minutes), which can chance as necessary.
Finding the Right Clinician
Vist our Clinician Listing Page to explore our team of clinicians.
Clinicians who are accepting new patients have a colourized headshot and a notice beneath their photo reading “Accepting New Patients.”
Not sure how to find the right clinician? Take this short Therapist Matching Quiz to help you find the therapist that fits your needs.
How to Book Your Intake Session
Once you have identified an available clinician you would like to work with, here's what happens next.
Choose your clinician.
Review our clinicians' biographies and select someone whose approach feels right for you.
Click "Book a Session."
You'll be redirected to our online scheduling system — simply follow the prompts to register your appointment.
Verify your email.
You'll receive an automated email asking you to select a link to verify your address. Please check your spam or promotions folder for this email.
Attend your session.
Meet with your clinician, either virtually or in person, to begin your first session.
Insurance & Service Fees
Extended Health Coverage
Service fees are covered by extended health programs if you are covered for psychotherapy, psychology, or social work (MSW / RSW).
Check Your Policy
Please review your extended health policy to identify whether you have coverage for a psychotherapist, psychologist, or social worker (RSW/MSW).
Talk to Your Clinician
Speak with your clinician about your coverage during your first appointment so you can plan your sessions with confidence.
Ready to schedule your intake session?
Browse our clinicians' biographies, find someone who's accepting new patients, and book directly through our online scheduling system.
No referral needed.